|Free Account||Premium Account|
|User (Pro Users - choose to enable edit and admin rights)||1||Min 1|
|Connections (Basic Users - read-only no admin rights)||100||100|
|Directory, Contracts & Order-Only|
|Business Directory Listing|
|Discovery Access to Digital Events for sourcing & more (buyer access to expo events)|
|Map Sourcing Networks (including international suppliers)|
|One-to-One Digital Contracts (only buy-side)|
|Essential: Content & Collaboration|
|Secure CMS (Content Management System)|
|Smart Intranets (Team-Sites and Secure Sharing Portals)|
|Profiler (Social Profiling to Co-Create Context with Team Narrative)|
|Advanced: Sales & Service|
|Sales Force Automation (with performance dashboards)|
|Service (After-Sales Management with Installed Base Tracking, Warranty, AMC, Repairs)|
|Assets Management (custody tracking, scheduling and transfers)|
|Advanced: Trade & Inventory|
|Map Multilevel Distribution Networks & Allocations (including international) & Map Direct Customer Networks|
|End-to-End Data Visibility (Real-time Access to Channel Data & Multilevel Traceability)|
|Brand Setup, Central Item Master Management & Product Page Publishing|
|Commercial (Multi-currency Pricing, Discounts, Taxation Rules), One-to-One Digital Contracts (sell-side & buy-side) & Cloud Commerce (Order-to-Cash & Procure-to-Pay)|
|Inventory, Stock Transfers & Consignment|
|Reconciled Ledgers & Taxes (with GST Returns Data, AP/AR Management)|
|Exhibitor Access for Product Marketing in Online Expo (Brand Page, Business Page, Product Listing)|
|Run Sponsored Content Marketing in Online Expo Events|
|Private Collection Organizer - Personalized Products Portfolio (Custom Classification for Buy-side or Sell-side Multi-brand Collections)|
- Billings in advance on pre-paid basis.
- All billings are non-refundable.
- Plus applicable taxes at time of billing.
- Out-of-pocket are charged on actual basis.
- Annual billing cycle can be aligned to the financial year of your company or to any date as per your choice.
- Partial periods are pro-rated.
- Account becomes dormant if not paid within 30 days. Reactivation fee applies thereafter.
- Daily late payment fee applies for days for which the account is overdrawn or dormant.
- Scope based fee for other services like implementation support, integration with ERP or other IT-systems, customization etc.
- Master Agreement applies as is available on Hotlink.com; and as is updated from time to time
FAIR USAGE POLICY APPLIES
- Any action or inaction deemed to workaround or overload the intended use will be immediately prohibited without recourse. Solely and unconditionally at the discretion of the company management without obligation to provide reasons.
- To prevent misuse of the platform and any attempted evasion of trade fee, we periodically monitor all types of transactions processed on the platform and add amounts exceeding fair usage limits to billable trade.
- Fair usage transaction limits are defined and updated from time to time at the sole discretion of the company management and apply to all accounts on the platform. While we keep liberal limits to accommodate real business scenarios, the fair usage policy does not penalize anyone playing by the rules. Hence an overall cap applies at audited trade numbers (sales and purchases for the period). None of the amounts even exceeding the limits are considered billable above 100% of audited trade volumes of sales and purchases respectively.
- As per current transaction processing guidelines billable trade is computed as follows:
SELL-SIDE: Executed Sales (ES) plus:
- Orders above 120% of ES
- Returns above 3% of ES
- Transfers above 300% of ES
BUY-SIDE: Executed Purchases (EP) plus:
- Orders above 120% of EP
- Returns above 3% of EP
- Transfers above 300% of EP
Note: Value of transfers includes executed transfers (both ways inbound and outbound ie returns added) plus transfer orders above 120% of executed transfers respectively
- Likewise fair usage policy and prudent accounting practices limits the rollover of evergreen trade credits to a maximum of 10 years - which allows an extended long-term period for pay-for-use entitlement
- We reserve unconditional rights to limit account entitlements (even without providing reasons) if any form of misuse is suspected. This may limit the number of trade-links that can be mapped, number of brands created, or any other account limits.
Buy Account Credits
- These are general credits which can be used to settle any fee or charges; or to gift to other accounts
- Account credits equal the amount received from you in our bank net of any taxes and bank charges
- Ensure that adequate prepaid balance of account credits is maintained at all times as per projected usage
Utilise Account Credits
- Settle user fee, other charges and trade fee
- Use to gift credits (only account credits can be gifted - trade credits are non-transferable) - gift processing done as per specified process
Earn Offset Trade Credits
- Equal value of eligible fee and charges are added to Trade Credits balance
- Only used to settle trade fee
- Rolling validity until account remains in paid-active state - lapse if account is deactivated, suspended, overdue, overdrawn or any other state
Redeem Trade Credits
- Trade credits whenever available are used to settle trade fee before more account credits are utilized to settle trade fee
- From time to time, referral and promotional bonus credits are added based on then available schemes
Flexible support for content production, user support, roll-out support and other operational handholding charged by actual time at 40 cents per minute (not a block of man-hours since lot of work involves only a fraction of an hour).
|Support Package (Hours)||Price (USD)||Validity (months)||Monthly Average Hours||Standard Rate/ Hour||Offer Rate/ Hour|
|36||792||6||6||24||22 (save 8%)|
|81||1620||9||9||24||20 (save 17%)|
|144||2592||12||12||24||18 (save 25%)|
|225||3600||15||15||24||16 (save 33%)|
|324||4536||18||18||24||14 (save 42%)|