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TRUST FUELS EFFICIENCY

  • A trusting system works most efficiently.
  • Trust is works like oil that lubricates the machine (business ecosystem) and removes its rustiness and squeakiness.
  • Trust in business delivers extremely high upside.

FIXING THE NEXUS OF EXTERNAL INTERFACES

  • Inconsistencies, chaos and confusion amongst trade partners often leads to disputes, arguments, quarrels and hard work.
  • Once bitten twice shy builds a general sense of distrust which demands extra caution.
  • All this adds to higher transaction costs and lowers collective leverages.

TRANSACTIONAL DISTRUST SPREADS FURTHER TO INFO-SHARING AND MORE

  • Reported data is mostly stale and unreliable. Rooted distrust fast multiplies into non-cooperation and compromised value chain performance.



ESSENTIAL COMPONENTS OF TRUST

  • Integrity with honest accountability
  • Reliability: walk the talk, dependable
  • Shared motive: Mutual interest to do and mean good for each other; safeguard each other

HX ADVANCES THE MEASURES THAT PROMOTE TRUST

  • Transparency - higher shared visibility
  • Predictable performance - discipline, consistency and accountability
  • Shared purpose - aligned customer centric approach, defined service levels and protocols and common growth agendas



TRUST FOR EFFECTIVE CHALLENGE AND CRISIS MANAGEMENT

  • Standing by/with each other during a crisis builds confidence which when tenured over time converts into trust
  • To deliver peak performance, pushing the boundaries constantly challenges the chain to achieve new benchmarks
  • Enabled by the Common Cloud Chain, it opens possibilities

EMPOWERED BY DEMOCRATIZATION

  • Everyone on the same page - with common data points
  • Known benchmarks - with shared workflows
  • No hidden secrets - nothing that raises doubts
  • Black and white - straight talk



TRUST NEEDS REINFORCEMENT

  • In business, even the deepest and tenured interpersonal trust needs constant and repeated reinforcement
  • Concurrent assurance renews trust during transactional dealings
  • Transparency, accountability and real-time visibility eliminates scope for doubt