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Parties and Subscribers

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A. Definitions

A.1. Platform Operator

We/ us/ our/ Hotlink/ Operator/ Platform Operator/ Platform Provider refer to Hotlink Services Private Limited, a company registered under the provisions of The Companies Act of India, 1956 and having its principal place of business at Kedar Square L29/5, DLF Phase 2, Gurugram, Haryana, India 122008.

We build, operate and maintain a number of software products under a Software-as-a-Service (SaaS) model.

A.2. Platform

Platform refers to this multi-purpose Cloud Computing Software through which we offer all of our software services.

A.3. Individual

Individual means a natural human being.

A.4. Entity

Entity means any group of individuals, such as, organization, proprietarship firm, partnership, private limited company, corporation, limited-liability company, association, trust, institution or any other legal entity, including government or political agency.

B. Services

Hotlink offers a number of services to its customers through a variety of software products. All of these services are offered under a Software-as-a-Service (SaaS) model. The type, nature and extent of services offered to each customer varies by the customer's needs and is therefore agreed and defined separately between us and the customer.

C. Statement of Work

A Statement of Work (SOW) is a formal document that captures and defines the scope and deliverables for the services that we offer to a particular individual or entity.  Our obligations towards an individual or entity will be strictly governed by the SOW (if any) we have with that individual or entity.  Furthermore, we will achieve in all material aspects, the functionality specifically described in the SOW as part of meeting our commitment to our responsibilities described in the SOW.

SOWs may be time-bound, that is, they may be drafted in such a way that they are valid only after and/ or before certain dates.  In such cases, our obligations towards an individual or entity will remain valid only for the duration of the SOW.

D. Subscriber

Subscriber refers to any individual or entity who uses one or more of our services.  All subscribers must hold a valid and active digital identity (known as an Account) on our platform and must have agreed to the platform terms and conditions.

Last edited: January 28, 2021
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