CUSTOMER SUCCESS

What's in a story?

Our customers' success using our products and services tells the story of our business. We create programs to solve customer challenges and achieve their goals. These programs help them brand their company, distribute their product, educate their sales force, manage their marketing process, control costs, improve ROI and much more.

Here are a few customer stories to give you a feel for the solutions we can provide to your business:

Employee Retention Program

Discover how a healthcare provider turned an employee retention program around with Hotlink's web-based process automation tools. They increased employee satisfaction by 17% and were able to track ROI for the first time.
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Online Store

Find out how a global construction company used Hotlink's online store program to centralize the management of promotional product expenditures and the buying process for 50,000 employees in 67 countries. This system saved the company hundreds of thousands of dollars in soft and hard costs.
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Comprehensive Enterprise Solution

Take a look at how Hotlink's Business Process Methodology was used to manage, design and launch, in just three months, a comprehensive online program and outsourced customer service department for 19,000 employees across 4 companies for a Fortune 500 financial and manufacturing company. The result is an annual estimated savings of more than $400,000.
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Integrated Communications Program

See your own communication goals realized in this success story that outlines how a Fortune 50 computer manufacturer worked with its Hotlink Account Team to design a sales and marketing communication tool that leveraged our MarketPlace™ web-based solution. As a result, sales close rates improved by 50% and marketing cost per closed sale decreased by more than 26%.
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Discover the Hotlink offerings behind successful brand awareness, customer appreciation and employee recognition programs:

Let us help you create your own success story. Contact Hotlink today!